COVID-19: We ask for your understanding as you may experience delivery delays

Here are some common questions I receive about shipping.  If you don't see an answer to your question, please contact me and I'll get back to you right away

When Will You Ship My Order?

• The shipping companies usually pick up orders within 24-48 hours of the order being placed.  They do not pick-up on weekends or holidays and occasionally do not pick up weekend orders until Tuesday if the weekend / Monday was busy

How Much is Shipping to the Continental US?

• All vehicles ship for FREE to the continental US
• All parts orders of $99 or more ship for FREE to the continental US
• All orders under $99 ship for just $4.95
• TeamRedcatShop.com is not responsible for shipping delays, lost and/or damaged packages

How Much is Shipping to Canada?  

• Most parts orders ship to Canada for just $7.95
• Vehicles, batteries, chargers and some large items such as bodies are not available for shipping to Canada
• Shipping to Canada does not include taxes, fees or import duties.  Additional fees may be payable to the carrier (UPS, USPS, Canada Post) upon receipt of product
• TeamRedcatShop.com is not responsible for shipping delays, lost and/or damaged packages

How Do You Ship?

• I prefer USPS for small orders and use UPS for vehicles and large parts orders.  Most USPS orders will ship via DHL eCommerce to your local USPS for final delivery to you
• Orders to Canada may use a combination of USPS, UPS or Canada Post

International Shipping?

• Sorry but I only ship to the continental US and Canada at this time.  For all other countries, I recommend you use a freight forwarding company such as reship.com or similar 

Order Tracking

• Please visit the Tracking page for more information on tracking numbers and automated tracking updates

Thanks for your support, I really appreciate it!

Rob
TeamRedcatShop.com