One of the reasons I decided to work exclusively with Redcat Racing is that Redcat offers one of the RC industry's best warranties. You can buy with confidence knowing that Redcat Racing has you covered. Check out Redcat Racing's official warranty page here:
Redcat Warranty Information
Although all warranty claims must be handled directly through Redcat Racing, rest assured, if you have a problem, I'm here to help.
If you believe you have a warranty claim, simply fill out the form at the link below and include all information associated with the claim.
Go to the Warranty Form
Parts Problem
If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission. If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. They may ask for some parts to be returned prior to sending out replacement parts such as remote controls, engines and possibly some other items.
Vehicle Problems
If you have a vehicle problem, please fill out Redcat Racing's warranty claim form and click on the vehicle button. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. They will require payment for shipping the item back to you.
General Warranty Information
These warranties cover defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Redcat Racing. These warranties do not cover breakage due to abuse, improper break-in, improper set-up, or improper operation.
Thanks for your support, I really appreciate it.
Rob
TeamRedcatShop.com
Redcat Warranty Information
Although all warranty claims must be handled directly through Redcat Racing, rest assured, if you have a problem, I'm here to help.
If you believe you have a warranty claim, simply fill out the form at the link below and include all information associated with the claim.
Go to the Warranty Form
Parts Problem
If you have a specific part problem Redcat Racing will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission. If determined that the part or parts are covered under warranty, Redcat will send you the part(s) at no charge. They may ask for some parts to be returned prior to sending out replacement parts such as remote controls, engines and possibly some other items.
Vehicle Problems
If you have a vehicle problem, please fill out Redcat Racing's warranty claim form and click on the vehicle button. Once the form is approved, you may send the entire vehicle back to Redcat Racing and the Redcat technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. They will require payment for shipping the item back to you.
General Warranty Information
These warranties cover defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Redcat Racing. These warranties do not cover breakage due to abuse, improper break-in, improper set-up, or improper operation.
Thanks for your support, I really appreciate it.
Rob
TeamRedcatShop.com